Privacy Policy for Haya Healing and Mental Health Services PLLC

Last Updated: November 15, 2024

Introduction
Haya Healing and Mental Health Services PLLC is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage our services.

Information We Collect

We may collect the following types of information:

1. Personal Information:

   • Name

   • Date of Birth

   • Contact Information (phone number, email address, and mailing address)

   • Insurance Information

   • Payment Information

2. Health Information:

   • Medical history

   • Mental health assessments

   • Treatment plans

   • Progress notes

3. Other Information:
   We may collect information you provide during assessments, therapy sessions, or via our website.

How We Use Your Information

We use your information for various purposes, including:

• To provide and manage your mental health services.

• To communicate with you regarding your treatment.

• To process payments.

• To comply with legal and regulatory requirements.

• To improve our services and enhance our operations.

Disclosure of Your Information

We may share your information in the following circumstances:

• With Your Consent: We may disclose your information to third parties when you authorize us to do so.

• For Treatment Purposes: We may share your information with other healthcare providers involved in your care.

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests from governmental authorities.

• Business Associates: We may share information with third-party vendors who assist us in providing services, subject to strict contractual obligations to safeguard your information.

Data Security

We implement various security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage solutions for your records.

• Restricted access to your information to authorized personnel only.

• Regular reviews and updates of our security practices.

Your Rights

You have the following rights regarding your personal and health information:

• Access: You may request access to your records.

• Correction: You may request corrections to inaccuracies in your information.

• Confidentiality: You may request that we limit disclosures of your information in certain situations.

• Revocation of Authorization: You can revoke your consent to share your information at any time.

Changes to This Privacy Policy

Haya Healing and Mental Health Services PLLC reserves the right to modify this Privacy Policy. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Haya Healing and Mental Health Services PLLC
5900 Balcones Dr, STE 21172, Austin, TX 78731
(214) 810-2551
admin@hayahealingmhs.com

This Privacy Policy reflects our commitment to protecting your personal and health information, and we appreciate your trust in us as your mental health service provider.